IT Operations: Your Tech Team’s Trusted Extension
Running a small MSP is rewarding, but sometimes it feels like you are spinning plates. There is always a ticket waiting, a network hiccup, or a project that eats into your weekends. You might want to scale, but hiring and training more techs just is not in the budget. That is where Praesto steps in with our IT Operations Pillar.
Let Us Take On the Work, So You Can Take On More Business
Praesto IT Operations gives your MSP an expert, fully managed helpdesk and network support, right when you need it. Our team handles the routine technical jobs that slow you down, from basic helpdesk tickets to in-depth troubleshooting and project delivery. You get reliable, scalable support that grows with your client base, all through one simple monthly bill.
What You Gain with Praesto IT Operations
- Unburden your core team and prevent burnout.
- Deliver faster client response times without stretching resources thin.
- Take on more clients and higher-value work, with confidence.
- Stay independent and in control of client relationships.
We Are Here to Help You Grow, Not Take Over
Praesto partners closely with your MSP, acting as an extension of your crew. You keep your business’s independence and culture. We provide the reliable technical support that frees you up for growth and innovation.
Join the Praesto Network Community
With Praesto, you are not just buying a service. You are joining a community of MSPs building stronger businesses together. Let’s empower your team to do more, earn more, and serve more, without the burnout.
Transform Your IT Ops
Get the support you need to master your support challenges without the burden.